Privacy Policy

Read Privacy Policy prior to 1/1/2023

Effective January 1, 2023

GreenDrop, LLC and TVI, Inc. dba GreenDrop (“GreenDrop”) independently and as agent for its nonprofit partners have created this Privacy Policy in compliance with applicable law and in order to demonstrate our firm commitment to privacy. This Privacy Policy describes how GreenDrop collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether in your individual or business capacity) access or use, in any manner, any content, products, services or related activities (collectively “Services”), including through the Internet domain(s) owned or operated by GreenDrop, https://www.GoGreenDrop.com.

We refer to the above website and all related websites as “sites” and to each of them as a “site.” When we refer to “we,” “us,” or “our,” we mean GreenDrop, or the specific division, subsidiary, or affiliate that operates a site, provides its content, or processes information received through it, each as appropriate and applicable. When we refer to “you” or “your,” we mean the person accessing the site. If the person accessing the site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.

This Privacy Policy applies to your use of our Services and sites, and covers information collected in connection with your access to and use of our Services and sites, including those Services provided through our sites and/or online. Please read this Privacy Policy carefully. By continuing to interact with our Services and sites, you are consenting to the practices described in this Privacy Policy.

OUR PRIVACY POLICY INCLUDES:

This Privacy Policy is supplemented by our:

GENERAL DISCLOSURES

Each of the sites is hosted in the United States. If you are visiting the sites from another country outside of the United States, please note that by providing your information it is being transferred to, stored or processed in the United States and other countries, where our data center and servers are located and operated. If you are outside the United States and do not wish to allow the transfer of your personal information to the United States, you should not use these sites and you should opt-out of the collection of cookies. View our Cookies Policy.

We take your privacy and the protection of your personal information seriously. We will only store, process and disclose your personal information in accordance with applicable law. We will make it clear when we collect personal information and will explain what we intend to do with it. We do our best to protect your privacy through the appropriate use of information security measures.

WHAT INFORMATION WE COLLECT

We collect a variety of different kinds of personal information from a variety of different individuals. What information we collect and the purposes for which it is collected will depend on the context of how you use our sites or Services. Therefore, just because this Privacy Policy lists a particular data collection practice does not mean that we have necessarily collected that data from you. Instead, please review the applicable disclosures below to learn about how we may have collected personal information from you depending on how you have interacted with us.

1. Information You Provide To Us Directly
When You Access and Navigate Our Sites.
 The following examples are provided to help you better understand the information we may collect when you browse our sites. We have grouped this personal information together as follows:

Information Collected

Examples

Purpose Of Collection

Identifier Information

The information we collect may include:

  • internet protocol (IP) address
  • username and password

We may collect this information in order to:

  • deliver the information and support your request
  • manage your account preferences, establish your profile and registration information
  • enforce our Terms of Service or other applicable agreements or policies

Internet and Other Electronic Network Activity Information

The information we collect may include:

  • time zone setting and location (geocodes)
  • auth0 logs
  • pages visited
  • pages viewed
  • events and page loads
  • browser plug-in types and versions
  • device type
  • usage statistics about your interaction with GreenDrop's sites
  • operating system and platform and other technology on the devices you use to access the site

We may collect this information in order to:

  • review and analyze user browser and wireless device technical information
  • review user activity across sites to analyze trends, user traffic and usage information to determine the performance of content, research reports or events
  • analyze trends and user traffic, track usage information
  • enforce our Terms of Service or other applicable agreements or policies
  • develop new products and services

Geolocation Information

The information we collect may include your geolocation data.

We may collect this information in order to measure, track and analyze trends and usage in connection with your use or the performance of our Services

Profile Information

The information we collect may include your account preferences.

We may collect this information in order to:

  • provide you with the GreenDrop Services you choose to use
  • improve, personalize and facilitate your use of our Services
  • manage your account preferences, establish your profile and registration information

Please note that your Internet and Other Electronic Network Activity Information, which may be linked to your personal information, is collected through the use of server logs and tracking technologies, including: (i) cookies, which are small pieces of code that websites send to your computer or wireless device to uniquely identify your browser or mobile device or to store information in your browser setting; and (ii) web beacons, which are small objects that allow us to measure the actions of visitors using the GreenDrop’s sites. For more detailed information regarding how we use cookies and other technology, please review the additional information in our Cookies Policy.

When You Donate. If you choose to donate used clothing or other household items through GreenDrop to one of our nonprofit partners, we may collect and store personal information about you. We have grouped this personal information together as follows:

Information Collected

Examples

Purpose of Collection

Identity Information

The information we collect may include:

  • first name, middle initial, and last name
  • email address
  • telephone number
  • physical address

We may collect this information in order to:


  • manage the Services provided to you including scheduling donation pick up routes and/or confirming pick up locations.
  • communicate to you about opportunities to donate to our nonprofit partners

Geolocation Information

The information we collect may include your geolocation data.

We may collect this information in order to measure, track and analyze trends and usage in connection with your use or the performance of our Services

Commercial Information

The information we collect may include your donation history.

We may collect this information in order to:

  • track and display your historical transaction information
  • provide tax receipts for donated items to you
  • measure, track and analyze trends and usage in connection with your use or the performance of our Services
  • develop new products and Services

When You Act as Our Vendor or Supplier. If you are a vendor who is an individual or sole proprietorship, we may collect and store personal information about you. We have grouped this personal information together as follows:

Information Collected

Examples

Purpose of Collection

Identity Information

The information we collect may include your:

  • first name, middle initial, and last name
  • tax identification number
  • business e-mail address
  • business physical address
  • business telephone number

We may collect this information in order to:

  • facilitate business transactions with you or your company
  • comply with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process;
  • enforce our applicable agreements or policies

Sensitive Information

The information we collect may include your Social Security number.

We may collect this information in order to:

  • facilitate business transactions with you or your company
  • comply with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process
  • enforce applicable agreements or policies

2. Information Received Through Third-Party Platforms
When possible, we collect personal information directly from you. However, in the course of administering the sites, we may collect personal information about you from another source. You may access our sites through third-party platforms, such as Facebook. If you use our sites on or through a third-party platform, including via any mobile and/or other Internet connected devices or click on third-party links, the collection, use, and disclosure of your information and your use of the sites will also be subject to the privacy policies and other terms of such third parties or third-party platforms. You should review such privacy policies, terms and other agreements.

3. Deidentified and Aggregated Information
We may process your personal information into aggregated, anonymized or de-identified form for any purpose. Aggregated, anonymized or de-identified information is information that can no longer reasonably identify a specific individual and is no longer “personal information.” We will only maintain and use this type of information in deidentified form, and we will not attempt to reidentify this information, except for the purposes of validating our deidentification process.

WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION

  1. We Do Not Sell Your Information
    We do not sell your personal information to third parties, and we also do not allow the third parties with whom we share your personal information to sell it. GreenDrop does not collect or sell the personal information of minors under sixteen (16) years of age.
  2. When And How We May Disclose Your Information With Others
    In the course of our business, we may disclose to others your Identifier Information; Commercial Information; Internet and Other Electronic Network Activity Information; and Geolocation Information. We will only disclose your information with the following service providers or other external entities under the circumstances described below and solely to the extent that it is necessary to accomplish the goal and purpose of the disclosure. Therefore, we may disclose your personal information:
    • To our database hosting vendors. Like many organizations, we utilize cloud databases to host our data, including your personal information, so that we can effectively and safely operate the sites and perform our Services.
    • To our auditors. We may be subject to audits from a number of entities as well as due to our own internal auditing policies. In order to accomplish an effective audit, we must provide information, which may include your personal information, to external auditors. We always ensure that your information is safely disclosed and stored and that auditors can only use your information for the purposes of completing an audit.
    • To our organizational service providers. We may utilize a variety of service providers to facilitate our performance of the Services. These service providers include our: data analysis, marketing services, advertising services (including but not limited to retargeted advertising), e-mail and hosting services, and customer services and support.
    • To individuals or entities you authorize. We may disclose your personal information to individuals or entities at your direction.
    • To our nonprofit partners. When you provide your personal information or sign in to your account while making or scheduling a donation to one of our nonprofit partners, we identify you as their donor. We periodically provide our nonprofit partners with the list of their active donors in our database for them to utilize for any lawful purpose consistent with their mission(s) and related goals.
    • Our affiliates. We may share your personal information with our affiliates for the purposes of administering our business and providing our Services.
    • In corporate transactions. We may share all or part of your personal information with other entities in connection with the sale, assignment, merger or other transfer of all or a portion of our organization or assets to such entities (including due to a sale in connection with a bankruptcy). We will require any such purchaser, assignee or other successor organization to honor the terms of this Policy.
    • For legal purposes. We may disclose all or part of your personal information to courts, litigants, regulators, arbitrators, administrative bodies or law enforcement when we have reason to believe that disclosing this information is necessary to resolve actual or suspected claims. We may also disclose your personal information in order to identify, contact or bring legal action against someone who may be violating any agreement with us, or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the sites, or anyone else that could be harmed by such activities. We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or pursuant to court orders, legal process or other law enforcement measures. We may disclose or access personal information when we believe in good faith that the law requires it, to establish our legal rights or to defend against legal claims.

ANALYTICS

We may service providers to provide site metrics and other analytics services. These service providers may use cookies, web beacons and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our sites and Services, webpages viewed, time spent on webpages, links clicked and conversion information (e.g., transactions entered into). This information may be used by GreenDrop and service providers on behalf of GreenDrop to analyze and track usage of our sites and Services, to determine the popularity of certain content and to better understand how you use our sites and Services. The service providers that we engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.

For instance, information collected through Google Analytics is shared with Google and its partners who may combine it with other information you provided to them or they collected from your use of their services. This information is stored in Google’s servers according to their privacy practices.

This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons or other tracking technologies, which are covered by such third-parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third-parties to learn about their privacy practices. For more information about targeted advertising specifically, please visit http://www.aboutads.info/choices.

LINKING SITES

The sites contain links to other websites. GreenDrop is not responsible for the privacy practices or the content of such websites, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or "powered by" or "in cooperation with" relationships). We do not share information we gather with other websites or any other entities or individuals unless such sharing is disclosed to you in advance through this Privacy Policy. Other linked websites, however, may collect personal information from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the websites you may visit by linking from the sites. Please note that this Privacy Policy applies only to our sites, and not to other companies' or organizations' websites to which we link.

SOCIAL MEDIA

We may collect information from other sources, such as social media platforms that may share information about how you interact with our social media content. We do not control how your personal information is collected, stored or used by such third-party websites or to whom it is disclosed. You should review the privacy policies and settings on any social media website that you subscribe to so that you understand the information they collect and may be sharing. If you do not want your social media websites to share information about you, you must contact that website and determine whether it gives you the opportunity to opt-out of sharing such information. GreenDrop is not responsible for how these third-party websites may use information collected from or about you.

Further, our sites may include social media features, such as the Facebook Like button. Our integration of these features may allow third-party social media to collect certain information, such as your IP address and which page(s) you are visiting when using our sites and Services, and to set a cookie to enable that feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing it.

HOW LONG WE RETAIN YOUR INFORMATION

We generally retain your information as long as reasonably necessary to provide you the Services or to comply with applicable law and in accordance with our record management policy. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means and the applicable legal requirements. We may retain copies of information about you and any transactions or Services you have used for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce other applicable agreements or policies or to take any other actions consistent with applicable law.

MARKETING AND PROMOTIONAL COMMUNICATIONS

You may opt-out of receiving marketing and promotional messages from GreenDrop, if those messages are powered by GreenDrop, by following the instructions in those messages. If you decide to opt-out, you will still receive non-promotional communications relevant to your use of our Services.

The Children’s Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. It is our policy to refrain from knowingly collecting or maintaining personal information relating to any person under the age of 16. If you are under the age of 16, please do not supply any personal information through the sites. If you are under the age of 16 and have already provided personal information through the sites, please have your parent or guardian contact us immediately using the information provided under Contact Us so that we can remove such information from our files.

SECURITY

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, no online or computer environment is 100% secure, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of service providers. Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. If you have additional questions regarding security, please feel free to contact us directly using the information provided under Contact Us. To ensure that our employees comply with our privacy policies, we have developed a training program that provides all employees with the tools and knowledge to protect your personal information in all aspects of their work. Any employee who violates our privacy policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

U.S. DATA SUBJECT RIGHTS

There are a number of U.S. states that provide specific consumer rights to residents of those jurisdictions regarding personal information. This section of the Privacy Policy describes the rights available to those individuals who are entitled to them. For more information, or to request to exercise your data rights, please use the information provided under Contact Us.

Not all individuals about whom we possess information will have access to these rights and we may not be able to provide these rights to everyone due to legal and jurisdictional limitations. We may not be able to comply with your request for a number of reasons, including:

  • you do not live in a state that grants you the specific right that you have requested;
  • the information that you’ve requested is not subject to the regulation that grants you the right to make a request in relation to your personal information;
  • we are prevented or exempted by law, regulation or rule from complying with your request;
  • we do not maintain your personal information in a manner that is connected to your identity;
  • we are not able to comply with your request without incurring disproportionate burden or expense; or
  • if complying with your request conflicts with the integrity of our Services, the ability to administer our sites, to administer our business and related relationships or to establish, defend or administer legal claims.


If any of the above reasons apply, we will let you know in our response to your request. You may initiate a complaint by sending us a message by following the instructions provided under Contact Us.

Note that we may be required to gather additional information from you in order to process your request. We will only use this information in the context of evaluating and responding to your request. If you fail or refuse to provide the necessary information, we may not be able to process your request.

This section contains the following U.S. state specific disclosures:

A. California

B. Nevada

C. Virginia

A. CALIFORNIA

The California Consumer Privacy Act (“CCPA”) provides the residents of California with the right to request the data rights as described in this section. For more information, or if you have questions, you can contact us using the information provided under Contact Us.

Once we receive your request to exercise a right, we will confirm receipt and begin to evaluate, and if appropriate, process the request. We may require that you provide additional information to confirm your identity, including providing us with at least two or more pieces of personal information to match against personal information that we currently maintain about you. We reserve the right to reject your request if we are unable to verify your identity to a sufficiently high level of certainty. The information you provide to verify your identity will only be used for verification purposes, and a record of your request, including certain information contained within it, will be maintained by GreenDrop for our files.

If we reject a request for any reason, we will inform you of the basis of the rejection.

Right to Know: California residents have the right to know what personal information GreenDrop has collected about them, including the categories of personal information, the categories of sources from which the personal information is collected in the past 12 months, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom GreenDrop discloses personal information, and the specific pieces of personal information GreenDrop has collected about them.

The categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for which we collect personal information and the categories of third parties to whom we disclose personal information are found in the general Policy under the appropriate sections:

California residents have a right to know if we are “selling” or “sharing” their personal information, what categories of personal information are “sold” or “shared,” and to whom. We do not “sell” or “share” the personal information of California residents, including of those under the age of 16, as those terms are defined by California law:

  • “Sell,” “selling,” “sale,” or “sold,” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information to another business or a third party for monetary or other valuable consideration.
  • “Share,” “shared,” or “sharing,” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged.

If you are a California resident and would like to request to know the specific pieces of personal information that GreenDrop collected, used and disclosed about you in the past 12 months, please contact us using the information provided under Contact Us. You may further request to know the specific pieces of personal information collected by GreenDrop beyond 12 months into the past, but note that this additional time frame only applies to personal information collected by GreenDrop after January 1, 2022, and GreenDrop may have deleted your personal information in accordance with our data retention policy.

To verify any request to know specific pieces of personal information, you may be required to provide identity verification information. Failure to do so could result in GreenDrop’s inability to comply with your request.

Right to Delete: California residents have the right to request the deletion of their personal information maintained by GreenDrop.

California residents have the right to request that GreenDrop delete the personal information that we maintain about them. We will make every effort to comply with California residents’ requests to delete their personal information, however, certain laws or other legal requirements might prevent some personal information from being deleted. If you are a California resident and would like to request the deletion of your personal information, please contact us using the information provided under Contact Us. To verify any request to delete personal information, you may be required to provide identity verification information. Failure to do so could result in GreenDrop’s inability to comply with your request.

Right to Correct: California residents have the right to request that a business correct inaccurate personal information about them.

California residents have the right to request that a business correct inaccurate personal information maintained by the business about them. If you are a California resident and would like to request the correction of your inaccurate personal information, please contact us using the information provided under Contact Us. To verify any request to correct, you may be required to provide identity verification information. Failure to do so could result in GreenDrop’s inability to comply with your request.

You may be required to provide documentation to support your assertion that your personal information as maintained by GreenDrop is incorrect. If you fail to provide this documentation, your request may be rejected. We reserve the right to delete your inaccurate personal information instead of correcting it, if permitted by the CCPA.

Right to Non-Discrimination: California residents have the right to not be discriminated against due to the exercise of their privacy rights under the CCPA.

California residents have the right to be free from discriminatory treatment by GreenDrop for the exercise of their privacy rights. However, the exercise of certain privacy rights by California residents may make it so that we are no longer able to provide those residents with certain services or communications. For example, if, at the request of a California resident, GreenDrop deletes all of the California resident’s personal information that it maintains, GreenDrop will no longer be able to send communications to that resident.

Right to Opt-Out: California residents have the right to opt-out of the “sale” or “sharing” of their personal information.

California residents can request that a business stop “selling” or “sharing” their personal information. As stated above, we do not “sell” or “share” your personal information. Therefore, we do not offer a way to opt-out of “sale” or “share” of personal information and neither do we look for or process any online browser preference or opt-out signals that purport to opt-out of the “selling” or “sharing” of personal information.

Right to Limit Use and Disclosure of Sensitive Personal Information: California residents have the right to direct a business to limit its use and disclosure of their “sensitive” personal information.

California residents can request that a business limit its use or disclosure of their “sensitive” personal information to that use or disclosure which is necessary to perform the services or provide the goods reasonably expected by an average consumer, or to those uses or disclosures otherwise authorized by California law in CCPA regulation § 7027(m).

However, we do not use or disclose your “sensitive” personal information for any purpose other than for the specific purposes described under the CCPA regulation § 7027(m) and always in a manner reasonably necessary and proportionate for these permitted purposes. For information on how we use or disclose your “sensitive” personal information, please see the applicable disclosures in the section titled: What Information We Collect From You And For What Purposes.

Right to Make Requests Through an Authorized Agent: California residents can designate an authorized agent to make a request under the CCPA on their behalf.

California residents can designate an authorized agent to make requests under the CCPA on their behalf relating to the residents’ personal information. Only you as a California resident, or a person you have designated in writing as your authorized agent, may make a consumer request related to your personal information.

If you wish to have an authorized agent make a verifiable consumer request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your authorized agent, such as a power of attorney pursuant to California Probate Code sections 4000 to 4465. We will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we have collected personal information.

We can deny any request made by a purported authorized agent who does not submit proof that they has been authorized by the California resident to act on the California resident’s behalf. For more information on submitting a request on behalf of a California resident as an authorized agent, you can contact us using the information provided under Contact Us.

Notice of Financial Incentives: California residents are entitled to certain information about GreenDrop’s financial incentive programs.

California residents have the right to be informed about financial incentive programs. However, GreenDrop does not currently operate any financial incentive programs, as defined under the CCPA.

Do Not Track (“DNT”): DNT is an optional browser setting that allows you to express your preferences regarding tracking across websites. Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, so we do not take any action in response to this signal. We do not have a mechanism in place to respond to DNT signals. Instead, in addition to publicly available third-party tools, we offer you the choices described in this Privacy Policy to manage the collection and use of information about you.

B. NEVADA

Nevada law provides Nevada residents the ability to opt-out of the sale of their personal information. However, we do not sell the personal information of Nevada residents as described by Nevada law.

C. VIRGINIA

The Virginia Consumer Data Protection Act (“VCDPA”) provides the residents of Virginia with the right to request the data rights as described in this section. For more information, or if you have questions, you can contact us using the information provided under Contact Us.

Once we receive your request to exercise a data right, we will confirm receipt and begin to evaluate, and if appropriate, process the request. We may require that you provide additional information to confirm your identity, including providing us with at least two or more pieces of personal information to match against personal information about you that we may maintain about you. We reserve the right to reject your request if we are unable to verify your identity to a sufficiently high level of certainty. The information you provide to verify your identity will only be used for verification purposes, and a record of your request, including certain information contained within it, will be maintained by GreenDrop for our files.

If we reject a request for any reason, we will inform you of the basis for the rejection. If you disagree with our decision to reject your request, you have the right to appeal our refusal within a reasonable period of time. If you wish to appeal, please clearly and plainly describe your basis of disagreement with our decision by responding through the same means by which we communicated our refusal or by submitting your appeal through the information provided under Contact Us. We will review your appeal and either change our decision or reject it, and in either case, we will provide a written explanation of the reason for the decision. This decision will be final. However, you have the right to submit a complaint to the Virginia Attorney General through the means described here.

Right to Confirmation and Access: Virginia residents have the right to confirm whether or not a business is processing their personal information and to access such personal information.

The general categories of personal information that we collect and disclose about Virginia residents are listed in the general Policy under the appropriate sections:

If you are a Virginia resident and would like to request to access the personal information that GreenDrop collects, uses and discloses about you, please contact us using the information provided under Contact Us.

To authenticate any request to correct personal information, you may be required to provide authentication information. Failure to do so could result in GreenDrop’s inability to comply with your request.

Right to Correct: Virginia residents have the right to request that a business correct inaccurate personal information that the business maintains, taking into account the nature of the personal information and the purposes of the processing of the personal information.

If you are a Virginia resident and would like to request correction of the personal information that we hold about you, please contact us using the information provided under Contact Us. To authenticate any request to correct personal information, you may be required to provide authentication information. Failure to do so could result in GreenDrop’s inability to comply with your request.

Right to Delete: Virginia residents have the right to request that a business delete the personal information that the business maintains about them.

We will make every effort to comply with Virginia residents’ requests to delete their personal information, however, certain laws or other legal requirements might prevent some personal information from being deleted.

If you are a Virginia resident and would like to request the deletion of your personal information, please contact us using the information provided under Contact Us. To authenticate any request to delete personal information, you will be required to provide the information requested. Failure to do so could result in GreenDrop’s inability to comply with your request.

Right to Portability: Virginia residents have the right to request to receive their personal information that they have provided to a business in a portable and readily usable format.

Virginia residents have the right to request that they receive the personal information that they have provided to GreenDrop in a portable and, to the extent technically feasible, readily usable format that allows the resident to transmit the personal information to another entity without hindrance, in cases where GreenDrop’s processing of personal information is carried out by automated means.

If you are a Virginia resident and would like to request to receive the personal information that you have provided to us in a portable and, to the extent technically feasible, readily usable format, please contact us using the information provided under Contact Us.

Right to Opt-Out of Targeted Advertising: Virginia residents have the right to request to opt out of the processing of personal information by a business for purposes of targeted advertising.

Under Virginia law, “targeted advertising” generally means displaying advertisements where the advertisement is selected based on personal information obtained from your activities over time and across non-GreenDrop sites or online applications to predict your preferences or interests. However, we do not engage in targeted advertising of Virginia residents, as that term is defined by Virginia law.

Right to Opt-Out of Sale: Virginia residents have the right to request to opt out of the sale of their personal information.

Under Virginia law, “selling” personal information generally means the exchange of personal information for monetary consideration to a third party. However, we do not “sell” the personal information of Virginia residents, as that term is defined by Virginia law.

Right to Opt-Out of Profiling: Virginia residents have the right to request to opt out of any profiling that produce legal or similarly significant effects concerning them.

Under Virginia law, “profiling” generally means any automated processing performed on your personal information to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

However, we do not “profile” Virginia residents, as that term is defined by Virginia law.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be revised from time to time as we add new features and Services, as laws change and as industry privacy and security best practices evolve. We display an effective date on this Privacy Policy at the top of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any material change to this Privacy Policy regarding use or disclosure of personal information, we will provide notice on our sites. Changes will apply to information collected after the change is effective. Please check this Privacy Policy periodically for changes. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice. Your use of the sites constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised Privacy Policy, please exit the sites immediately. If you have any questions about this Privacy Policy, the practices of the sites or your dealings with the sites, you can contact us by using the information provided under Contact Us.

CONTACT US

Please contact GreenDrop with any questions or to inquire about or submit a request relating to data rights, you can contact us by:

If you have any questions or concerns regarding our Privacy Policy, or if you believe our Privacy Policy or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with GreenDrop using the contact information listed above, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.

COOKIES POLICY

Like many online platforms, GreenDrop and its analytics vendors use server logs and automated data collection tools, such as browser cookies, pixel tags, scripts and web beacons. These tools are used for analytics purposes to enable GreenDrop to understand how users interact with the sites and Services. You can find more information on our use of cookies in the Cookie Policy.